discplayercdndvd.store is an online shopping mall which has been in business since 2010. We specialize in selling all type of CDs, DVDs, Blu-ray, Cassette including music, anime, movie, tv drama series, etc. All our items for sales are guaranteed new and sealed unless otherwise stated. Please feel free to browse thru our catalogue. Formerly www.discplayercdndvd.com, we have moved to current domain name www.discplayercdndvd.store to serve you better discplayercdndvd.store strive to be an honest online seller and what you see is what you get. All our items description is as true as it can be. Your item will be shipped using superior protective packing material to ensure safe arrival. Local orders will be shipped by reliable courier service (J&T, DHL, Pgeon Delivery, Gdex, Poslaju, etc) International orders will be provided with trackable tracking number once shipped. Small item shipment will normally be shipped by Singpost. (http://track.quantiumsolutions.com/) Big shipment will be arranged based on country eg. TNT, Aramex, UPS, DHL. Customer satisfaction is very important to us. All media sold are warranty for 1 week. Exchange are allowed for manufacturing fault. Just contact us when you received a faulty media and we will arrange the necessary. You are welcomed to email us at discplayercdndvd@gmail.com for any inquiry, we will usually reply within 24 hours. Thank you for reading “about us” page and have a nice day 🙂 Local Order Processing And Delivery Normal order processing can take between 1-3 business days (Monday – Friday). At the moment, we use DHL e-Commerce / JnT / Poslaju as our priority courier service depending on which service is available for your area. Delivery normally takes 1-2 days to arrive under normal circumstances. However, it may take a little longer to arrive if during super peak season i.e. Chinese New Year, Hari Raya, Christmas. International Order Processing And Shipping 1. Item will be packed by quality bubblewrap to ensure maximum protection during delivery. 2. Your order will be processed and ship within 2-3 working days (not including weekends or public holiday). We will contact you if it is delay due to certain situation. Some items may have to imported from neighboring country which may take up to 1 week to arrive. 3. Item will be shipped out from Malaysia via Registered Post. It will be routed via your national post service provider. 4. Tracking number will be uploaded and email message will be sent to you once it's shipped. Shipping website for tracking (depending on which courier service is applied) will be provided once it is picked up by shipper. 5. As the seller, we are not be liable for any extra cost/ charge/ tax imposed by your custom upon arrival. Please provide us your VAT/GST number for us to fill into the shipping system in order for your custom purpose. 6. Item should reach your doorstep within 2-4 weeks depending on country/region, subject to custom clearance and countries destination. 7. For Canada buyers: It usually takes longer to reach at the address in Canada, it may takes up to 21-30 business days. 8. Kindly contact us should you fail to receive your item within 21 business days so that we could track and trace your item. 9. We do ship worldwide including Israel. However, we will contact you to confirm the delivery if the destination is to certain countries, eg. Africa.