If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase for up to 7 days from the date of receipt. All items purchased on line through our website are returnable. We will pay the return shipping costs if the product is defective or the return is a result of our error. However, if the item is returned for any other reason, you are responsible for the return shipping cost. No returns will be accepted after 7 days from date of receipt. The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice, if any) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 7 days of receiving the returned item. Please return your purchase to the address that is shown in the consignment note when you receive it. However, you may also opt for exchange or replacement if one of the disc is not working properly in your CD or DVD Player. Just let us know and we will be happily to re-ship the replacement disc to you at our own cost. We are always here to help, if you have questions, please email to discplayercdndvd@gmail.com